About Us

Solara X is focusing on understanding each customer’s unique needs and creating customized products. We have established a comprehensive technical support system so that our customers can always get sincere feedback. We are also recognized as a leading brand in the industry in terms of security and privacy protection.
 
In the future, we will continue to cross-create industry standards by utilizing the latest technology. Our vision is to be a key enabler of efficiency and service improvement for every organization. If you believe in technology, believe in Solara X!

Our Diversified Services

Artificial Intelligence Customer Service Platform

Utilizing AI technologies such as Deep Learning and Natural Language Processing, we help enterprises design intelligent conversational customer service systems to respond to customer needs efficiently around the clock.

Big Data Marketing Analytics Solution

Through the statistical analysis of past transaction data and customer behavior, we provide enterprises with scientific marketing planning and targeted campaign strategies.

Customized Software Development

Customized software products, such as order management, warehousing management, report analysis, etc., are tailored according to the unique business processes of the enterprise to facilitate business digitization.

Information Security Solutions

We provide active defense systems such as multi-layer firewalls and intrusion detection, as well as regular vulnerability scanning and security assessment to help enterprises improve their information security level.

Our Solutions

Intelligent Customer Service Assistant

Using deep learning and natural language processing technologies, we have developed the Intelligent Assistant System. It has learned billions of pieces of knowledge to understand different user needs and provide personalized solutions. Users can interact with the intelligent assistant through voice or text to check product information, place orders or inquire about after-sales service at any time, experiencing a caring, round-the-clock service.

Intelligent Inventory Management

Through proprietary software and IoT sensors, we have realized online connectivity between end retailers and suppliers. The system continuously learns customer complaint data and behavioral patterns, uses artificial intelligence to predict future sales and proactively places replenishment orders. At the same time, it can be used to monitor and manage multiple inventory locations, ensuring that the shelves break through to optimal stock levels.

Personalized Marketing Platform

We have rich big data analysis capability to continuously optimize each user’s interest and preference profile. Through a diversified online and offline marketing campaign delivery system, the platform can accurately place personalized promotional messages to enhance user stickiness and conversion rate.

Predictive maintenance of production equipment

We combine a number of advanced sensors to monitor equipment operating parameters and use deep learning to discover patterns hidden behind big data. When the system detects any abnormal signals, it will proactively send out notifications, so that maintenance personnel can prevent potential problems in advance, and achieve the purpose of mastering the life of the device and improving equipment utilization.